About Personal Information Protection

1. Definition of Personal Information and Activity of its Protection

Hitachi Power Solutions Co., Ltd. (hereinafter referred to as "Hitachi Power Solutions") shall define that personal information means information about individuals, including the name, birth date and other descriptions about them, or a number, symbol, code, image or sound assigned to them, that identifies the individuals (it shall also include the information that cannot identify individuals by itself, but can, as it easily can be verified with some other information.) In addition, it shall not be limited to personal identifiers, but shall include any information that indicates a fact, recognition and assessment about the attribute of individuals, including a physical characteristic, property, occupation or status.

Hitachi Power Solutions protects and manages the personal information by establishing a manager on a department basis with the greatest care and the best effort based on the "Hitachi Power Solutions Privacy Policy".
And, from the viewpoint of the protection of the rights and interests of the Concerned Persons, Hitachi Power Solutions makes efforts to consider the following points.

1. Responding to request from Concerned Persons about their retained personal data by voluntarily stopping its use, etc., such as stopping the sending of direct mail to the Concerned Person.
2. Whether information is entrusted to others or not, promoting the clarification of outside processing, such as clarifying the details of work done outside the business by outsourcers.
3. Clarifying the purpose of use more to the Concerned Persons through activities such as the business voluntarily limiting the purpose of use based on the selections of the Concerned Persons or the business limiting and showing the purpose of use by type with consideration to the details of the work.
4. Specifying as concretely as possible the source personal information was acquired from and the method of acquisition (the type of acquisition source, etc.) on the procedures to meet requests for disclosure and others.

2. Handling Policy of Personal Information - Collection/Usage Purpose and Provision to Third Party

1. In relation to Hitachi Power Solutions' main business activities for engineering, manufacturing installation and maintenance services for equipment and facilities regarding social infrastructure such as power plant, As a member of Hitachi group, Hitachi Power Solutions will collect and use personal information only to achieve each purpose. When Hitachi Power Solutions requires a person to provide his/her personal information, we will clearly state the purpose of the use beforehand to obtain the consent of the person.
   1. Execution of a contract concluded between Hitachi Power Solutions and a customer.
   2. Contacts for business negotiations and meetings with a customer.
   3. Response to various inquiries from a customer.
   4. Contacts in case of emergency.
2. Hitachi will not provide the personal information with a third party without first obtaining consent of the person, except in the following cases:
   1. Cases in which the provision of personal information is based on laws
   2. Cases in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person
   3. Cases in which the provision of personal information is specially necessary for improving public hygiene or promoting the sound growth of children and in which it is difficult to obtain the consent of the person
   4. Cases in which the provision of personal information is necessary for cooperating with a state institution, a local public body, or an individual or entity entrusted by one in executing the operations prescribed by laws and in which obtaining the consent of the person might impede the execution of the operations concerned
   5. Cases in which an entry handling personal information entrust the handling of personal information in whole or in part within the scope necessary for the achievement of the Purpose of Use
   6. Case in which personal information is provided as a result of the take-over of business in a merger or otherwise
3. When required to do so for business activities in which Hitachi Power Solutions is co-operating with Hitachi group companies, Hitachi power solutions may provide such group companies with personal information such as a name, workplace or home addresses, telephone number, fax number, e-mail address, etc. If this is the case, the personal information will be provided in print or electronic media. In addition, the person may request us to stop the provision of the personal information with the group companies.

3. About Usage of Cookies and Web beacons

Hitachi Power Solutions uses cookies^*1 and Web beacons (clear GIF)^*2in part of the website to make it more conveniently to use for person.
A person can refuse to receive a cookie, or can display a warning message when receiving a cookie by changing the setting of a web browser. For more details, please see the instructions of a web browser you are using. Moreover, a person can reject a Web beacon by setting to refuse the receipt of a cookie.
But, in the first case, please note that a person may not be able to use the all or part of our services provided in the website.

Glossary

*1

Cookies:
Mean information exchanged one another between a web server that controls a web site and a web browser that a person uses. Cookies may be saved as files in the disk of a person's PC.
If you use a cookie, the web server can track and record information about which pages in the web site the particular computer visits etc. However, we cannot identify the person unless he or she enters the personal information into the web site.

*2

Web Beacons:
Mean technology that functions with a cookie to check how many times a person accesses a particular page. However, we cannot identify the person unless he or she enters the personal information when receiving cookies.

4. Request to Disclose Personal Information or Raising Complaints

When a person wants to request to disclose, correct, add, delete, stop usage, stop provision to a third party, or notify the purpose of usage of his/her personal information (hereinafter referred to as "disclose and so on") held by Hitachi Power Solutions, or wants to raise complaints, the person is requested to follow the following procedures:

1. Request to disclose personal information that a person submitted to a Hitachi Power Solutions' sales department.
2. Request to disclose personal information in the event except the above 1..
   • Details of the request to disclose personal information and so on.
3. Complaints for our personal information handling.
   Please fill in the requested items in the "Letter of Complaint for Personal Information Handling" (PDF format) and send it to the following address, or call us.

Contact address

General Affairs Dept.
Hitachi Power Solutions Co.,Ltd.
3-2-2 Saiwai-cho, Hitachi-shi, Ibaraki, 317-0073 Japan
TEL: +81-294-22-7111

* Office hours: 8:50 - 17:20, weekdays (excluding Saturday, Sunday and holidays).

Download Letter of Complaint:

• "Letter of Complaint for Personal Information Handling" (PDF format, 46kBytes)
• "Concerning Personal Identification Documents"

5. Request to person

1. While most of Hitachi Power Solutions' services can be used without the personal information, please note that some services are only available with the submission of the personal information.
2. Please note that Hitachi Power Solutions is not responsible for the security of personal information in any non-Hitachi web site whose link is included in the Hitachi Power Solutions' web site.
3. If a person enters the personal information into the Hitachi's website, he or she is required to agree upon the provisions in this document, "About Personal Information Protection", otherwise you may not use our services (including response to inquiries). Also, if you are aged at 14 or younger, please enter the personal information with the consent of a parent or guardian.

6. Special Note

1. Our personal information protection policy shall be in accordance with the laws of Japan.
2. Hitachi may revise this document, "About Personal Information Protection," to improve the handling of personal information and/or due to the revision of laws or ordinances, or other rules or regulations.
3. The implementation of this document, "About Personal Information Protection," shall be after the issued date (or revised date).

7．Inquiries about This Website

If you have any questions about this web site ("About Personal Information Protection") except Section 4 (Request to Disclose Personal Information or Raising Complaints), please contact us by mail.
If you submit us any inquiries or opinions, we would like you to carefully read and agree on the terms stipulated in this document, otherwise please note that we may not answer the inquiry.
Any personal information you submit us will be deleted, as we answer your inquiry, and we will not hold it.

Contact by mail

General Affairs Dept.
Hitachi Power Solutions Co.,Ltd.
3-2-2 Saiwai-cho, Hitachi-shi, Ibaraki, 317-0073 Japan

If you contact us by mail, please fill in the following items

Your inquiry (required)

Your name (required)

Organization (e.g. name of company or school)

E-mail address (required)

Postal code^*

Address^*

Tel.^*

*

If you do not have an email address, you are required to fill in all the items with "*"